TERMS & CONDITIONS

This document, the “Terms and Conditions,” constitutes an electronic record as per the provisions of the Information Technology Act, 2000, and the rules thereunder, as applicable and amended from time to time. It pertains to electronic records in various statutes, as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not necessitate any physical or digital signatures.

This document is published in accordance with Rule 3 (1) of the Information Technology Intermediaries Guidelines Rules, 2011. These rules require the publication of the rules, regulations, privacy policy, and terms and conditions for accessing or using the website www.labelpankhuri.com. This website is owned and operated by Label Pankhuri. By using our website, you fully accept and agree to abide by these terms and conditions. If you disagree with any part of these terms and conditions, you must refrain from using our website.

Label Pankhuri retains the right to modify these terms and conditions periodically without any obligation to provide prior notice. It is your responsibility to review them regularly. All rights, including copyright, pertaining to this website, are owned by Label Pankhuri or are licensed to Label Pankhuri. Any utilization of this website or its contents, including copying or storing it in whole or in part, is prohibited without the explicit permission of Label Pankhuri.

For any inquiries regarding these terms and conditions, or for any comments or complaints related to our website, please contact us via email at labelpankhuri@gmail.com.

ELIGIBILITY CRITERIA

Any use, purchase, contract, or form on this website is not intended for users under the age of 18, unless it is permitted under applicable local laws or the permissible age is different. By using our website or agreeing to these terms and conditions, you confirm and represent to us that you are of a permissible age. We do not knowingly provide any services on the website to users under the permissible age, nor do we solicit information from anyone below the permissible age.

If we become aware that any person below the permissible age is using the website, we will promptly restrict their access. If you believe that an individual under the permissible age is using the website or if you have reason to believe that we may have collected information from a user under the permissible age, please contact us at info at labelpankhuri.com.

Those who choose to access this website from outside India are responsible for complying with both their applicable national laws and the laws of India.

COMMUNICATION

When you use our website or send emails or any other data, information, or communication to us, you acknowledge and agree that you are communicating with us through electronic records. By doing so, you consent to receiving communications from us via electronic records periodically and as needed. We may communicate with you through email or by any other mode of communication, whether electronic or otherwise.

PRICING & PAYMENT POLICY

  1. Currency and Payment: Prices displayed throughout the website are quoted in one of the following currencies, with a currency calculator available on the website for your convenience. Payment can be accepted in the quoted currency. Please note that prices exclude all indirect taxes, including VAT and GST.
  2. International Deliveries: For international deliveries, additional duties and taxes may apply to the ordered items as per the regulations of your country. These additional charges will be billed separately by the courier company at the time of delivery.
  3. Price Variability: Prices of the products featured on the website are subject to change without prior notice. They can vary from piece to piece and may fluctuate over time, depending on the prevailing prices of raw materials during production. Commodities such as gold plating, silver, and precious stones are subject to market fluctuations beyond our control. Occasionally, a piece may be sold and then recreated at a later date with a different price. The same is applicable to clothing and the raw materials and fabrics procured. This variance reflects the market value of the raw materials and does not necessarily indicate an increase in our markup.

ONLINE MERCHANDISE PRICING POLICY

We are dedicated to providing you with a seamless shopping experience, exceptional service, and an enticing selection of products at competitive prices through our website. However, it’s important to note that our Jaipur flagship store operates independently. Consequently, the products and pricing available at each location may vary.

The website may offer products that are not available in our physical stores. This means that a silver necklace, earring, or outfit may have different prices in-store compared to our website. Similarly, promotional offers, such as coupons and additional discounts, offered at one location may not be applicable at the others or in our physical store.

At Label Pankhuri, we strive to offer a diverse range of products and pricing options to cater to our valued customers’ preferences and requirements. We appreciate your understanding of these distinctions between our online and physical store offerings.

ONLINE PAYMENT POLICY

At Label Pankhuri, we prioritize the security and convenience of your online transactions. To ensure a safe and reliable payment process, all payments made on our website are securely processed through our trusted payment gateway partner, Razorpay.

We accept a wide range of major credit and debit cards, including Visa, MasterCard, and American Express. In certain cases and at our sole discretion, we may consider accepting bank transfers upon special request. For further assistance regarding bank transfers, please don’t hesitate to contact our customer care team.

Our commitment is to confirm the availability of ordered items and the shipping details before proceeding with your order transaction. In the rare event that we are unable to fulfill your order, you will be promptly notified via email.

Your trust in our payment process is of utmost importance to us, and we are here to assist you with any inquiries or concerns you may have.

ORDER OF PRODUCTS POLICY

  1. Invitation to Offer: All products and information displayed on our website constitute an invitation to offer. When you place an order for purchase, it constitutes your offer, which is subject to the terms and conditions listed herein.
  2. Acceptance and Dispatch: We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order occurs upon the dispatch of the products you have ordered. Please note that dispatch of all products in your order may or may not happen simultaneously. In such cases, the portion of the order that has been dispatched will be considered as accepted by us, while the balance will continue to be an offer to us. We retain the right to accept or reject the balance of the order.
  3. No Pre-Dispatch Actions: No act or omission of Label Pankhuri prior to the actual dispatch of the product order will be deemed as acceptance of your offer.
  4. Confirmation Emails: If you have provided us with your email address, we will promptly notify you by email to confirm the receipt of your order. Subsequently, we will email you again to confirm dispatch, thereby confirming our acceptance of your order.
  5. Color Accuracy: We have made every effort to display the colors of our products on the website as accurately as possible. However, please be aware that the actual colors you perceive may vary based on your monitor’s display. Therefore, we cannot guarantee that your monitor’s display will precisely reflect the color of the product upon delivery.
  6. Handcrafted Variations: All our products are handcrafted, and as such, there may be some variations in the actual product received compared to the product images displayed on the website.
  7. Packaging Variation: The packaging of the product may differ from the packaging displayed on the website.
  8. Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products supplied, supply only a part of an order, or divide orders. We will promptly inform you if we are unable to fulfill your order.

MADE TO ORDER PIECES

  1. Order Processing Time: Made-to-order items will be custom-manufactured upon order placement and will be shipped within a period of 6-8 weeks from the date of order confirmation.
  2. Cancellation Policy: In the event that you wish to cancel your order for any reason, a cancellation fee of 50% of the final product cost will be deducted, and the remaining balance will be refunded.
  3. Payment Requirement: You are required to make a full payment of 100% of the product’s value at the time of submitting your made-to-order request.
  4. Shipping Charges: The shipping cost for made-to-order items will vary depending on the total value of the product, as follows:
  • If the product value exceeds Rs. 5000, shipping will be provided free of charge. Domestic couriers only. 
  • For products valued below Rs. 5000, a flat shipping fee of Rs. 200 will be applied to domestic orders. Domestic Couriers only. 

5. GST (Goods and Services Tax): A GST rate of 3% will be applicable to all jewelry purchases.

Certainly, here’s a draft of the sizing policy for your website:

SIZING POLICY

At Label Pankhuri, we strive to provide accurate sizing information for our products to help you make informed purchasing decisions. Please read our sizing policy carefully to ensure a smooth shopping experience.

Jewelry Sizing:

  1. All jewelry dimensions displayed on our website are noted in centimeters (cm).
  2. While we make every effort to provide precise measurements, please be aware that each jewelry piece is unique, and slight variations may occur.
  3. For rings, we acknowledge that sizing can sometimes be challenging due to variations in designs. Some rings may feature adjustable bands to accommodate different finger sizes. Please refer to the product description for specific details regarding adjustability.
  4. If you have any questions or concerns about jewelry sizing, feel free to contact our customer support team for assistance.

Clothing Sizing:

  1. All clothing dimensions on our website are listed in inches (in).
  2. We make every effort to accurately measure and describe our clothing items, but please note that minor discrepancies may exist due to factors such as fabric stretch, fit, and style.
  3. To ensure the best fit, we recommend referring to our size charts provided on each product page. These size charts offer guidance on selecting the appropriate size based on your measurements.
  4. If you require further assistance with clothing sizing, please don’t hesitate to reach out to our customer support team for personalized advice.

General Disclaimer:

  1. While we aim for accuracy in all sizing information, errors may occur from time to time. We appreciate your understanding that each product is crafted with care and uniqueness in mind.
  2. If you receive a product with a sizing discrepancy that significantly impacts your satisfaction, please contact us promptly, and we will work to find a satisfactory resolution.

PRIVACY POLICY

At Label Pankhuri, safeguarding your privacy is of paramount importance to us. We recognize that you and your personal information are among our most valuable assets. In compliance with the Information Technology Act 2000 and its associated rules, we have established stringent security measures and procedures to ensure the protection of your personal information, including any sensitive financial data that may be collected.

Data Security:

We take data security seriously and store and process your personal information, including any sensitive financial data, on secure computer systems. These systems are protected by both physical and advanced technology security measures to safeguard your information from unauthorized access or breaches.

Access to Privacy Policy:

Our current privacy policy is readily accessible on our website, typically located at the bottom in the website’s footer. We encourage you to review our privacy policy to understand how we collect, use, and protect your personal information.

Your Consent:

By using our website, you implicitly consent to the collection, storage, and processing of your personal information in accordance with the terms outlined in our privacy policy. If you object to the use of your personal information in this manner, we kindly request that you refrain from using our website.

We are committed to maintaining the highest standards of privacy protection and continually reviewing and improving our security measures to safeguard your information. If you have any questions or concerns about our privacy policy or data security practices, please do not hesitate to contact our dedicated customer support team.

Thank you for choosing Label Pankhuri . Your trust in us is greatly valued, and we are dedicated to ensuring your privacy and data security.

DELIVERY SCHEDULE

At Label Pankhuri, we aim to provide you with a seamless shopping experience, including timely delivery of your orders. To keep you informed about the delivery process, please refer to the following guidelines:

Order Tracking:


  1. The delivery of your order will be carried out in accordance with the shipping information provided by Label Pankhuri, which is available on our website under the “Shipping Information” section.
  2. To track the status of your order, you can visit the “Order Status” section on our website and use your respective tracking number. This will provide you with real-time updates on the whereabouts of your package.
  3. If you have any specific questions or concerns regarding your order’s delivery, please do not hesitate to contact us directly. Our contact information is readily available on our website for your convenience.

We understand the importance of timely and efficient delivery, and we strive to ensure that your orders reach you in a prompt and secure manner. If you require any further assistance or have specific delivery-related inquiries, our dedicated customer support team is always here to assist you.

WHAT WE NEED FROM YOU/CUSTOMER OBLIGATIONS POLICY

At Label Pankhuri, we value your trust and aim to provide you with the best possible shopping experience. To ensure a smooth and secure experience for all our customers, we kindly request that you adhere to the following obligations:

Accurate Information:

You must provide true, accurate, current, and complete information about yourself when filling out the registration form on our website.

Update Information:

If there are changes or inaccuracies in the information you provided on the website, it is your responsibility to promptly inform us at Label Pankhuri and update your registration data to maintain its accuracy.

Non-Delivery Mistakes:

In the event of non-delivery due to mistakes on your part, such as incorrect name or address, re-delivery will be made following the shipping information available on our website.

Authentic Information:

You are required to provide authentic and true information whenever requested. We reserve the right to confirm and validate the information you provide at any time. If we find that your details are not true, in whole or in part, we may reject your registration and restrict your access to our services without prior notice.

Product Descriptions:

Before placing an order, carefully review the product description. By placing an order for a product, you agree to be bound by the conditions of sale and the invitation of the offer, as stated in the item’s description.

Unauthorized Access:

You shall not attempt to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website, including servers, computers, networks, or services offered on or through the website. Unauthorized access attempts, such as hacking or password mining, are strictly prohibited.

We appreciate your cooperation in adhering to these obligations, as they help us maintain the integrity and security of our services. By using our website, you agree to comply with these terms and conditions.

RESTRICTION POLICY

At Label Pankhuri, we maintain certain restrictions to ensure fair and secure shopping experiences for all our customers. Please review the following terms regarding these restrictions:

Quantity and Value Limits:

  • Label Pankhuri reserves the right, at our sole discretion, to limit the quantity or value of items purchased by you. These restrictions may apply to orders made from the same account, using the same credit or debit card, or involving the same billing and/or shipping address.
  • In cases where such limits are applied, we will notify the customer of the restrictions.

Prohibited Sales:

  • Label Pankhuri reserves the right, at our sole discretion, to prohibit sales to anyone we deem fit. This action may be taken to maintain the integrity of our services, protect our customers, or comply with legal and regulatory requirements.

We appreciate your understanding of these restrictions, which are in place to ensure a fair and secure shopping environment for all our valued customers. We are committed to providing you with the best possible service while upholding these standards.

If you have any questions or concerns regarding these restrictions or any other aspect of our policies, please do not hesitate to contact our customer support team. Your satisfaction is our priority.

WEBSITE SECURITY POLICY

At Label Pankhuri, we prioritize the security and integrity of our website for the benefit of all our users. We take security matters seriously and expect all users to adhere to the following guidelines:

Prohibited Activities:

You are strictly prohibited from violating or attempting to violate the security of this website, which includes, but is not limited to:

  1. Unauthorized Access: Accessing data not intended for you or logging onto a server or an account for which you are not authorized to access.
  2. Security Testing: Attempting to probe, scan, or test the vulnerability of a system, breach security, or authentication measures without proper authorization.
  3. Interference: Attempting to interfere with the service provided to other users, hosts, or networks. This includes actions like submitting viruses, overloading, flooding, spamming, mail-bombing, or crashing.
  4. Unsolicited Emails: Sending unsolicited emails, including promotions and advertising of products or services.
  5. Forgery: Forging any TCP or IP packet header or any part of the header information in any email or news group.

Legal Consequences:

Violations of system or network security may result in civil or criminal liability. Label Pankhuri will investigate any occurrences that may involve such violations and may cooperate with law enforcement authorities in prosecuting users who are involved in such activities.

Proper Website Use:

You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper functioning of this website or any activity conducted on this site. Furthermore, you agree not to use or attempt to use any engine, software, tool, agent, or other device or mechanism, including browsers, spiders, robots, avatars, or intelligent agents, to navigate or search this site, except for the search engine and search agents available on this site and generally available third-party web browsers (e.g., Microsoft Explorer, Google Chrome, Mozilla Firefox).

We appreciate your cooperation in maintaining the security of our website, which is essential for the protection and trust of all our users. If you have any questions or concerns regarding our security policies, please do not hesitate to contact our customer support team.

CANCELLATION BY LABEL PANKHURI POLICY

At Label Pankhuri, we make every effort to process and fulfill orders smoothly. However, there may be instances where we are unable to accept and must cancel an order. Please review our cancellation policy as follows:

Cancellation at Our Discretion:

  1. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in the cancellation of your order include:
  2. Limitations on quantities available for purchase.
  3. Inaccuracies or errors in product or pricing information.
  4. Problems identified by our credit and fraud avoidance department.
  5. Additional information or verifications required before accepting an order.

Notification of Cancellation:

  1. If we cancel your order, we will inform you promptly. This notification may include information about the entire order being cancelled or any portion of the order that cannot be fulfilled.
  2. In the event that your credit or debit card has already been charged for the order, the charged amount will be reverted to your card account.

Right to Capture or Charge:

  1. Label Pankhuri reserves the right to capture or charge your card for the full or partially authorized amount for the concerned order, as deemed necessary.


We value your trust and cooperation in understanding our cancellation policy. If you have any questions or concerns regarding order cancellations or any other aspect of our policies, please feel free to contact our customer support team.

Cancellation and Changes by Customer Policy:

Cancellations, replacements, and returns of orders shall be subject to the terms outlined in our Return and Exchange Policy for jewelry and clothing, which is available on our website. By using our services, you agree to abide by these policies.

Acceptance of Label Pankhuri’s Decisions:

  1. It is agreed by you, the customer, that you will not dispute the decisions made by Label Pankhuri regarding the cancellation, modification, or replacement of your order.
  2. We value transparency and fairness in our business practices and strive to resolve any issues or requests in accordance with our established policies.


We appreciate your understanding and cooperation in accepting our decisions related to order cancellations, modifications, or replacements. If you have any questions or concerns about our policies or the resolution of your order, please feel free to contact our customer support team.

SALES & PROMOTION POLICY

At Label Pankhuri, we offer various sales and promotions to enhance your shopping experience. Please review the following conditions that apply to all offers for sale on our website:

Stock Availability:

Products listed under sale promotions will be available only while supplies last with Label Pankhuri. The duration of the sale is at the sole discretion of Label Pankhuri, and we reserve the right to extend or terminate the sale without prior notice.

Product Changes and Pricing:

Products included in the sale may be subject to removal, changes, or additions by Label Pankhuri. Additionally, discounted prices can be modified at the sole discretion of Label Pankhuri.

Exchange Policy:

Any exchanges of products purchased during a sale will be governed by the Return and Exchange Policy applicable on our website, which can be found under the “Returns and Exchange” tab.

Contact Information:

If you have any inquiries or require further information about ongoing sales, please email us at labelpankhuri@gmail.com. We are here to assist you with any questions or concerns.

Amendment and Withdrawal:

  1. Label Pankhuri reserves the right to amend, add, remove, or modify, in whole or in part, any terms and conditions of a sale promotion. We may also replace the promotion with another, whether similar or not, or withdraw it altogether.
  2. Please note that Label Pankhuri’s decisions regarding promotions and amendments are final and do not require prior notification to customers.

We appreciate your understanding of these conditions, which are in place to ensure a fair and transparent shopping experience. If you have any questions or need further clarification on our sales and promotion policies, please do not hesitate to contact our customer support team.

DISCLAIMER POLICY

Copyright and Ownership:

Label Pankhuri, along with its licensors, holds the copyright to all content on this website, including images. All trademarks and other intellectual property rights are owned by or licensed to us, unless otherwise explicitly specified.

Use of Website Content:

  1. You are prohibited from copying, reproducing, distributing, republishing, downloading, displaying, posting, or transmitting any part of this website without prior written consent from Label Pankhuri, except as stated below.
  2. You may print or download pages from this website for your personal and non-commercial use only. If you have any doubts about what you can do, please visit our “Contact Us” page to request permission or inquire about content reproduction.

Accuracy and Color Representation:

  1. While we strive to ensure the accuracy of the content on our website, we cannot accept responsibility for inaccuracies or errors that may occur beyond our reasonable control.
  2. Please note that we cannot guarantee that the colors in our images will be accurately rendered on different computer monitors.

Legal Entity and Dispute Resolution:

Label Pankhuri operates under the proprietorship firm Veinte Uno. Any disputes or issues arising in connection with our services or products will be addressed under the jurisdiction and authority of the Veinte Uno proprietorship firm at Jaipur, Rajasthan, India Courts only. 

We appreciate your understanding of our disclaimer policy. It is in place to ensure clarity, transparency, and the responsible use of our website’s content and services. If you have any questions or require further clarification regarding this policy, please feel free to contact our customer support team.

EXTERNAL MATERIAL POLICY

We value the integrity and availability of our website. Please take note of the following guidelines when using our website:

Damage or Interruption:

You shall not use the website in any manner that may damage or disrupt its provision. We strive to provide a seamless experience for all users, and your cooperation in maintaining the website’s functionality is appreciated.

Computer Viruses:

  1. You are prohibited from using the website to transmit or post any computer viruses. While we take precautions to ensure the security of our website, we cannot guarantee that it is entirely free from computer viruses.
  2. We recommend that you take your precautions to safeguard your own devices and data from potential threats.


Website Availability:

  1. We make every effort to ensure that the website is available at all times. However, there may be occasions when the website is temporarily unavailable due to maintenance or other unforeseen circumstances.
  2. Please understand that we are not liable if the website becomes temporarily unavailable, and we appreciate your understanding in such situations.


Your cooperation in adhering to these guidelines contributes to a secure and reliable online environment for all users of our website. If you have any questions or concerns about our external material policy or any other aspect of our website, please feel free to contact our customer support team.

EXTERNAL LINKS POLICY

At Label Pankhuri, we may provide links to other websites for your convenience. Please take note of the following guidelines regarding these external links:

Lack of Control:

The website may contain links to external websites that are not under our control. We want to emphasize that we cannot be held responsible for the content or actions of such websites, and we do not make any guarantees or representations about them.

Monitoring and Endorsement:

We provide these links with the intention that they might interest you. However, we do not actively monitor or endorse these external websites.

Visit at Your Own Risk:

  1. By accessing these links, you may leave our website and be directed to external websites, which may be maintained by entities other than Label Pankhuri. It is crucial to understand that you visit these sites at your own risk.
  2. It is your responsibility to take proactive and protective measures to guard against viruses or any other destructive elements that may be present on external websites.

No Warranty or Representation:

  1. Label Pankhuri makes no warranty or representation regarding any linked website or the information appearing on them, nor does it endorse any of the products or services described on those websites.
  2. The presence of links does not imply any affiliation or association between Label Pankhuri, this website, and the external websites.

Lack of Control and Responsibility:

  1. You acknowledge and agree that the linked sites are not under the control of Label Pankhuri, and we are not responsible for the contents of any linked site, any links contained within them, or any changes or updates to those sites.
  2. Additionally, Label Pankhuri is not responsible for any webcasting or other forms of transmission received from linked sites.


Convenience Only:

We provide these links for your convenience, and their inclusion should not be construed to imply endorsement by Label Pankhuri of the linked websites in any manner.

LIABILITY POLICY

At Label Pankhuri, we prioritize transparency and accountability. Please review the following guidelines regarding our liability for orders, online services, and goods supplied through our website:

Limited Liability:

We want to clarify that we take no responsibility for any loss or damage suffered as a result of your order, online services, or goods supplied through our website, except as required by law. This applies even if we could have foreseen the loss or were made aware of the possibility of it.

Purchase at Your Own Risk:

  1. All purchases made from our website are at your own risk. We encourage you to exercise prudence and due diligence when placing an order on our website.
  2. Label Pankhuri makes no representations or warranties regarding your purchase order.

Maximum Liability in Special Circumstances:

In certain exceptional circumstances, Label Pankhuri may, at its discretion, consider limited liability for your order, up to a maximum limit equal to the purchase price of the order.

WEBSITE CHANGES AND SITE DISCLAIMER POLICY

We want to keep you informed about changes to our website disclaimer. Please take note of the following guidelines regarding potential updates:

Right to Change Disclaimer:

We reserve the right to change the site disclaimer at our discretion and from time to time. In the event of such changes, we will notify you by posting the updated site disclaimer on the website.

Acknowledgment of Changes:

By continuing to use the website after the revised site disclaimer is posted, you acknowledge and agree to be governed by the updated terms. If you do not wish to be bound by the revised website disclaimer, you must refrain from using the website.

Applicable Law and Jurisdiction:

This website disclaimer is governed by the laws of India. In the event of any dispute between you and us, we both agree to submit to the jurisdiction of the courts located in Jaipur.

Severability:

If any part of this site disclaimer is found to be invalid by law, the remaining portions shall remain valid and enforceable.

We appreciate your cooperation in staying informed about any changes to our site disclaimer. Our aim is to ensure transparency and compliance with legal standards. If you have any questions or concerns regarding this policy or any other aspect of our website, please feel free to contact our customer support team.

COPYRIGHT & TRADEMARK POLICY

At Label Pankhuri, we take intellectual property rights seriously. Please read and understand our policy regarding copyright and trademarks:

Reservation of Intellectual Property Rights:

  1. Label Pankhuri, under the proprietorship firm Veinte Uno, together with its licensors, reserves all intellectual property rights in all text, programs, products, processes, technology, content, photographs, designs, and other materials that appear on the website.
  2. Access to this website does not grant anyone the authorization to use any name, logo, or mark in any manner.


Personal, Non-Commercial Use:

  1. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips, writings, and other materials that are part of this website, collectively referred to as “contents,” are intended solely for personal, non-commercial use.
  2. You may download or copy the contents and other downloadable materials displayed on the website for your personal use only. However, no right, title, or interest in any downloaded materials or software is transferred to you as a result of such downloading or copying.

Prohibited Actions:

  1. You are prohibited from reproducing, except as noted above, publishing, transmitting, distributing, displaying, modifying, creating derivative works from, selling, or participating in any sale of or exploiting in any way, in whole or in part, any of the contents of the website or any related software.
  2. All software used on this website is the property of the website or its suppliers and is protected by Indian and international copyright laws.

No Affiliation Disclaimer:

  1. Except where expressly stated otherwise, all persons, including their names and images, third-party trademarks, and images of third-party products, services, and locations featured on this website are in no way associated, linked, or affiliated with Label Pankhuri. Therefore, you should not rely on the existence of such a connection or affiliation.
  2. Any trademarks or names featured on this website are owned by their respective trademark owners.

We appreciate your respect for our intellectual property rights and compliance with this policy. It is in place to ensure the protection of our content and trademarks. If you have any questions or concerns about this policy or any other aspect of our website, please feel free to contact our customer support team.

Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.

PROFANITY POLICY

At Label Pankhuri, we strive to maintain a respectful and inclusive online environment for all users. Please read and understand our policy regarding the use of profanity:

Prohibited Language:

Label Pankhuri strictly prohibits the use of language that is racist, hateful, sexual, or obscene in nature, whether in a public place or in your submissions, postings, or any other areas of the website that can be viewed by other users.

Reporting Violations:

We encourage our users to report any violations of this policy for review. If you come across any content or interactions on the website that you believe violates this policy, please promptly notify our support team.

Feedback and Communication:

If any feedback, comment, or communication between users on the website, or email communication between users, contains profanity, we kindly ask you to review our “Feedback Removal Policy” and submit a request for action or removal.

We appreciate your cooperation in upholding our profanity policy. It is in place to ensure a positive and respectful online community for all users. If you have any questions or concerns about this policy or any other aspect of our website, please do not hesitate to contact our customer support team.

TERMINATION POLICY

At Label Pankhuri, we want to clarify the terms and conditions related to the termination of your association with our website. Please read and understand this policy:

Termination by You:

  1. These terms and conditions are effective until and unless terminated by you. If you decide that you no longer wish to be associated with this website, you may terminate your association by informing us in writing at labelpankhuri@gmail.com.
  2. To complete the termination process, it is essential that you discontinue any further use of this website.

Termination by Label Pankhuri:

  1. We, Label Pankhuri, reserve the right to terminate these terms and conditions at any time. We may do so immediately without prior notice and may deny you access to the website.
  2. Such termination will be without any liability to the website.

Obligations upon Termination:

  1. Upon any termination of these terms and conditions, whether initiated by you or Label Pankhuri, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under these terms and conditions or otherwise.
  2. Our rights to any comments or obligations shall survive any termination of these terms and conditions.

Outstanding Obligations:

Please note that any termination of these terms and conditions shall not cancel your obligation to pay for products already ordered from the website or affect any liability against you that may have arisen under the user agreement.

JURISDICTION & GOVERNING LAW POLICY

At Label Pankhuri, we want to clarify the jurisdiction and governing law that apply to our terms and conditions. Please read and understand this policy:

Applicable Laws:

These terms and conditions shall be construed in accordance with the applicable laws of India. This means that the laws of India govern the interpretation and enforcement of these terms.

Exclusive Jurisdiction:

In the event of any legal proceedings arising out of this agreement, the courts at Jaipur, Rajasthan, India shall have exclusive jurisdiction. This means that any legal disputes related to these terms and conditions will be heard and resolved by the courts in Jaipur.

We appreciate your understanding of our jurisdiction and governing law policy. It is in place to ensure clarity and compliance with legal standards. If you have any questions or concerns about this policy or any other aspect of our website, please feel free to contact our customer support team.

TERMS & CONDITIONS MODIFICATION POLICY

At Label Pankhuri, we want to ensure transparency in any changes made to our terms and conditions. Please read and understand our policy regarding modifications to the Terms and Conditions:

Right to Modify:

Label Pankhuri reserves the right to modify the Terms and Conditions at any time without any prior notification to you. We may make changes to these terms to reflect evolving business practices, legal requirements, or other factors.

Notification of Modifications:

Following any modification of the Terms and Conditions, we will inform you of the modifications through email. We will use the email address provided by you during the registration process on the website.

Access to Latest Version:

You can always access the latest version of the Terms and Conditions on our website. We encourage you to review the Terms and Conditions periodically to stay informed about any updates or changes.

Acceptance of Modifications:

  1. In the event that the modified Terms and Conditions are not acceptable to you, you have the option to discontinue using our service.
  2. However, if you continue to use our service after the modifications have been made, you shall be deemed to have agreed and accepted the modified Terms and Conditions. You undertake to abide by the modified Terms and Conditions.

ARBITRATION POLICY

At Label Pankhuri, we believe in providing a fair and efficient dispute resolution process. Please read and understand our policy regarding arbitration:

Dispute Resolution:

In the event that any dispute arises between you and the company during your use of the website or thereafter, in connection with the validity, interpretation, implementation, or alleged breach of any provision of these terms and conditions, and the privacy policy of the documents they incorporate by reference, the dispute shall be referred to a sole arbitrator.

Independent Arbitrator:

The arbitrator shall be an independent and neutral third party identified by the company. This ensures impartiality in the dispute resolution process.

Place of Arbitration:

The place of arbitration shall be Jaipur, Rajasthan, India providing a convenient and neutral location for arbitration proceedings.

Governing Law:

The Arbitration and Conciliation Act 1996 shall govern the arbitration proceedings, ensuring that the process adheres to established legal standards.

Language of Arbitration:

The arbitration proceedings shall be conducted in the English language, facilitating clear communication and understanding.

We appreciate your understanding of our Arbitration Policy. It is in place to provide a structured and impartial mechanism for resolving disputes that may arise during your use of our website.

GENERAL POLICY

At Label Pankhuri, we want to provide clarity on various general matters related to our terms and conditions. Please read and understand our general policy:

No Partnership or Agency:

None of the provisions of these terms and conditions shall be deemed to constitute a partnership or agency between you and the company. You have no authority to bind the company in any manner, except as explicitly stated otherwise.

Notices:

  1. Any notices required under these terms and conditions shall be given by postal mail to Label Pankhuri at 287, Vaishali Marg, Gomes Defence Colony, Main Gurudwara Road, Jaipur 302021, India or to the email address you provide during the registration process.
  2. Notice sent by email shall be deemed given 24 hours after sending, unless the sending party is notified that the email address is invalid.
  3. Alternatively, we may give you notice by certified mail, postage prepaid, and return receipt requested to the address provided during the registration process. In this case, notice shall be deemed given three days after the date of mailing.

Severability:

If any clause in this agreement is deemed invalid, void, or unenforceable for any reason, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

Entire Understanding:

These terms and conditions set forth the entire understanding and agreement between you and us with respect to the subject matter hereof.

Transfer of Rights:

In our sole discretion, we may transfer our rights and obligations under these terms and conditions without your prior express consent.

Breach of Terms:

If you breach these terms and conditions and the privacy policy or the documents they incorporate by reference, and we take action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the aforementioned.

Termination:

The company may terminate these terms and conditions at any time without limiting the foregoing. We shall have the right to immediately terminate any passwords or accounts of users in the event of any conduct by the user which we, in our sole discretion, consider unacceptable or in the event of any breach by the user of these terms and conditions.

Survival of Obligations:

Notwithstanding any other provisions of these terms and conditions or any general legal principles to the contrary, any provision of these terms and conditions that imposes or contemplates continuing obligations on a party will survive the expiration or termination of these terms and conditions.

INDEMNITY POLICY

Your Indemnification:

You shall indemnify and hold harmless Label Pankhuri under Veinte UNO, its owner, licensee, affiliates, subsidiaries, group companies as applicable, and their respective officers, directors, agents, and employees from any claim, demand, or actions, including reasonable attorney’s fees, made by any third party.

Basis for Indemnification:

  1. This indemnification arises due to or is related to your breach of these terms and conditions, privacy policy, and other policies, or your violation of any law, rules, or regulations, or the rights, including the infringement of intellectual property rights, of a third party.
  2. You shall indemnify and hold harmless Label Pankhuri under Veinte UNO, its owner, licensee, affiliates, subsidiaries, group companies as applicable, and their respective officers, directors, agents, and employees from any claim, demand, or actions, including reasonable attorney’s fees, made by any third party.

Basis for Indemnification:

This indemnification arises due to or is related to your breach of these terms and conditions, privacy policy, and other policies, or your violation of any law, rules, or regulations, or the rights, including the infringement of intellectual property rights, of a third party.

LIMITATION OF DAMAGES POLICY

At Label Pankhuri, we want to clarify our policy regarding the limitation of damages. Please read and understand our limitation of damages policy:

Scope of Liability:

In no event shall Label Pankhuri under Veinte UNO or any of its subsidiaries or affiliates be liable to any entity for any direct, indirect, special, consequential, or other damages.

Types of Damages:

This includes, without limitation, any lost profits, business interruption, loss of information or programs, or other data on your information handling system.

Related to Use:

These damages are related to the use of or the inability to use the content, materials, and functions of this website or any linked website.

No Express Advice:

Even if Label Pankhuri is expressly advised of the possibility of such damages, our liability is limited as stated herein.

GRIEVANCE & CONTACT INFORMATION

At  Label Pankhuri, we value your feedback and are committed to addressing any grievances or issues you may encounter. Please feel free to reach out to our dedicated grievance team for assistance.

Contact Information:

Phone: +91-9950141942

Email: labelpankhuri@gmail.com

Our grievance team is here to assist you with any concerns or problems you may have while using our services. Your feedback is important to us, and we strive to provide prompt and effective solutions to any issues you may encounter.

Thank you for choosing Label Pankhuri for your online experience. We appreciate your trust in us and are here to ensure your satisfaction.